Wallace Mitsubishi-Kingsport

Jul 25, 2025

There are plenty of independent repair shops that offer the same type of service as dealerships, but dealership service benefits your car the most in many ways. The Mitsubishi dealership can give you a level of care that general mechanics can’t usually match, making the dealership the better choice for taking care of your car.

A person changing the battery on a car.

1. Dealership Technicians Are Factory Trained

No matter what automaker it’s from, a vehicle has mostly the same systems and similar types of parts across the board. However, each manufacturer makes their cars a little differently, requiring specialized knowledge if you want to have the absolute best care possible.

General mechanics don’t have specialized knowledge regarding any specific automaker. Dealership mechanics do. Dealership mechanics are trained to be able to pinpoint problems with Mitsubishi vehicles and repair them to get your model back in ideal condition. They understand Mitsubishi models more than any general mechanic ever could, so any repairs or maintenance done will always be specific to your car model, which is better for your vehicle.


2. Dealership Service Benefits You and Your Car

If you’d like to wait while your car is being repaired, that’s fine. You don’t have to go walking around the area trying to find somewhere to wait and something to do. You can enjoy time in our waiting room, which has water, coffee, a television, and other amenities. Our staff aims to keep you comfortable while you wait for your car, making the experience as good as possible for you.

You won’t typically find the same kind of service at an independent mechanic, as they don’t tend to have waiting rooms or amenities for you. Many of them are much smaller than a dealership, and they’re more focused on servicing your car than making sure you have a good experience while you wait for it. That makes dealership service more beneficial if you need to wait for the vehicle for a couple of hours.


3. Dealerships Have Special Tools and Parts

Dealerships use special tools designed for working on your car’s make and model, and we also have access to OEM parts we’ll use if any of your components need to be replaced. OEM parts are higher quality and longer-lasting than generic parts that a general mechanic would use, making them better for your car in the long run.


4. Dealership Service May Be Mandatory

To obtain warranty service, you need to go to a Mitsubishi Motors dealer or authorized service center. So, if your car needs a repair that will be covered by your warranty, then going to the dealer is essential.

We offer a wide range of services designed to keep your car running well and fix any problems it has. Visit Wallace Mitsubishi-Kingsport in Kingsport, TN, when your car is in need of care.